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Writer's pictureJon Eric de Belen

A Glimpse into GCash's Cybersecurity Endeavors

In the ever-expanding digital landscape of the Philippines, the need for robust cybersecurity measures has become more pronounced than ever. A recent cybersecurity symposium, themed "Guardians of the Digital Realm," shed light on the challenges faced by financial institutions, particularly those in the fintech sector. The insights gained from this symposium, hosted by the British Embassy Manila and featuring industry leaders such as GCash Chief Information and Security Officer Migs Geronilla, underscore the critical importance of cybersecurity in the face of evolving cyber threats.


The symposium brought together key players from various sectors, including the British Standards Institution (BSI), Aboitiz Group, PLDT Group, Smart Communications, RCBC Group, and the Cybercrime Investigation Coordinating Center (CICC). The discussions centred around addressing the escalating concern of cyber attacks on critical infrastructure, with a focus on how fintech institutions can leverage technology to enhance regulatory compliance and customer experience.

GCash, the country's leading finance super app, played a pivotal role in emphasizing cybersecurity best practices. For GCash, with its commitment to "Finance For All," ensuring the safety and security of its platform is paramount. The Chief Information and Security Officer, Migs Geronilla, highlighted the challenges faced in the mobile payments space, particularly the risks associated with mobile banking and application security. In response to the rapid growth of cyber threats, GCash has implemented cutting-edge security technologies to fortify its overall security posture.


A notable addition to GCash's security arsenal is the introduction of "DoubleSafe" in 2023. This innovative security feature employs two-factor authentication, utilizing measures such as mobile PINs and Face ID technology to enhance account protection. The #GSafeTayo campaign, an educational initiative launched by GCash, further empowers users with knowledge about safeguarding their digital accounts from scams and fraud.


The symposium also highlighted the shared responsibility of international cooperation in cybersecurity. His Majesty’s Trade Commissioner for Asia Pacific, Martin Kent, expressed enthusiasm for the collaborative efforts between the United Kingdom and the Philippines in addressing cyber threats. This sentiment aligns with GCash's commitment to building a safer digital future, as echoed by its participation in the event.

In the landscape of ever-evolving cyber threats, the role of Managed Security Service Providers (MSSPs) like Directpath Global Technologies (DGT) becomes increasingly crucial. MSSPs offer services such as Mobile Threat Defence (MTD), Extended Detection and Response (XDR), Vulnerability Assessment and Penetration Testing (VAPT), SOC2 compliance, Vulnerability Risk Management as a Service (VRMaaS), Web Application Firewall (WAF), and virtual Chief Information Security Officer (vCISO). DGT, in particular, boasts an advanced Artificial Intelligence Division that tailors services to organizations, not only for cybersecurity but also for various operational aspects. Working with an MSSP equipped with advanced AI technology can significantly enhance an organization's cybersecurity posture and overall operational efficiency.


As we navigate the complexities of the digital frontier, it is evident that cybersecurity is not just a concern; it is a collective imperative. The initiatives undertaken by GCash and the collaborative efforts showcased at the cybersecurity symposium underscore the significance of proactive measures in safeguarding the digital landscape. In this era of constant technological evolution, organizations must embrace the expertise of MSSPs like DGT and leverage advanced AI solutions to fortify their defences and ensure a secure digital future for all.

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